Compare Hotels with Free Breakfast in Albany

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":Our check-in was exceptional. Our son wanted a waffle the morning of check-out and the woman who was handling the breakfast area told us that it was 9:45am and breakfast was to end at 10am; therefore, she would not assist us because she needed to clean up and she had to check people out. My husband reminded her that it was only 9:45 not 10am, to which she told him she "didn't care and she was not going to allow us to make a waffle" We left and were disappointed to have received such an ill tempered person who obviously didn't want to be helpful, but had such a warm, welcoming experience prior when we checked in the night before. This employee does not need to work with the public and if she is to continue, she definitely needs to have some training on customer service, kindness and servant leadership...because she absolutely failed to demonstrate any of those qualities and was down right rude and nasty to our family."

"Great place to stay at an economical price! Will definitely be back"

"Beautiful place only thing is parking is not free"

"Always convenient location!"

"Sheets and blankets had stains, Burn marks and stains in room carpets Very loud i could hear both rooms beside mine tvs playing at night time. aloto f homeless people in parking lot and surrounding property, limited parking in the evening."