10/10 Excellent
Andy
Traveled with family
Aug 25, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first ever all-inclusive experience so I had mixed views of what this would be like but I had the most enjoyable time we can’t wait to go back!
I had read the previous reviews before booking this accommodation and my expectations were high in all areas of this holiday - I have to say I was not disappointed and more than impressed and pleased with my selection.
Every staff member was so friendly and helpful, and could not be more charming to us whenever we engaged with them. Right across the reception team, the bar staff, restaurant staff, entertainment staff & service/cleaning staff we felt so welcomed and they couldn’t do enough for us - Special mentions to Ivan, Carmen, Ramiro, Elvis & Bernadette to name a few 👏
The location is slightly isolated from Son Bou beach but everything you could want is on site, we only left to explore Mahón Port once, which is also recommended for the architecture.
Everywhere in the hotel complex was kept so clean, my family and I used the restaurant, bar, indoor & outdoor pools, well equipped gym, premium AIP bar and entertainment. They had varied acts on every night, something for everyone and overall the all-inclusive bracelets made us feel like Kings with unlimited drinks and food options.
The restaurant food was so much better than I expected, with a wide range of salads, main courses, fruit and desserts plus dedicated chefs cooking grilled food to order.
I would highly recommend this hotel and have no complaints at all.
Andy
Stayed 7 nights in Aug 2024