The email communication prior to our arrival was helpful. We were given clear instructions on the check-in process and everything went smoothly upon arrival. Our cottage was immaculate. The one thing that we misunderstood when booking was that the toilet and sink are in the small cottage, but the shower is located in the main building. If that was explained anywhere in the hotels.com listing, or in the pre-arrival communications, I completely missed it. The property is managed as part of an adjacent hostel, and a shared shower is common in hostels, but I didn’t expect it in the cottages. A simple change in the listing to “shared shower” might be helpful for others. Would I stay again? Absolutely. We liked it!