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Room type Options Nightly price Book
Superior Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
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Other room types
Basic Room
1 King Bed
Room sleeps 2 guests
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Get an overview of this hotel
Family-friendly hotel with a full-service spa and free valet parking

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
Concierge services

When you stay at Hacienda El Carmen Hotel & Spa in Ahualulco de Mercado, you'll be 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This family-friendly hotel is 5.4 mi (8.7 km) from Riviera Maya Golf Club and 6.2 mi (10 km) from Teuchitlan Arches.

Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

For lunch or dinner, stop by Don Bocho, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Languages Spoken

  • Spanish

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Hotel Amenities

Hotel Amenities

Hacienda El Carmen Hotel & Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.

Hacienda El Carmen Hotel & Spa has designated areas for smoking.

  • Picnic area
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Business center
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1722
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 27
  • No accessible airport shuttle
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • Spanish

Parking

Free valet parking

Room Amenities

Hacienda El Carmen Hotel & Spa offers 27 accommodations with safes and complimentary bottled water. This Ahualulco de Mercado hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Shower only
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Toilet paper
  • Wardrobe or closet

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11:00 AM.

Don Bocho - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Miniature golf on site

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Front desk opens daily at 7:00 AM

Front desk closes daily at 10:00 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda El Carmen
  • Hacienda El Carmen Resort
  • Hacienda El Carmen Hotel
  • Hacienda El Carmen Hotel And Spa
  • Hacienda El Carmen Hotel El Carmen
  • Hacienda El Carmen Hotel & Spa Mexico - Jalisco
  • Hacienda El Carmen Hotel Ahualulco de Mercado
  • Hacienda El Carmen Ahualulco de Mercado
  • Hacienda El Carmen Resort Spa
  • Hacienda El Carmen Hotel Spa
  • Hacienda El Carmen & Spa
  • Hacienda El Carmen Hotel Spa
  • Hacienda El Carmen Hotel & Spa Hotel
  • Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
  • Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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