What I liked about this hotel was the convenience of everything being so close by. The airport, Crash Boat beach, Las Cascadas water park, and esp all the delicious restaurants. Also, the staff were very friendly and the Bohio restaurant inside the hotel has amazing food.
What I didnt like was the cleanliness of my room. There were too many spiders/ spider webs in my room. I found three waterbugs in my room. The room is too dark and super outdated. The bed sheets and towels need to be replaced asap. The comforter is very thin and worn. The towels feel like sand paper and were stained.
I was bummed out when i found out the second pool(bigger pool) is closed due to renovations, which was never mentioned when I booked this hotel. I will definitely return if these necessary improvements occur.