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Kalypso Cretan Village Resort and Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Kalypso Cretan Village Resort and Spa

View from property
Indoor pool, 2 outdoor pools, pool umbrellas
Exterior
Aerial view
Classic Family Bungalow with Sea View | In-room safe, desk, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • On private beach
  • Gym
  • 24/7 front desk
  • Hot Tub

Explore the area

Map
Karavos Beach Plakias, Agios Vasileios, Crete, 74060
  • Damnóni Beach
    8 min drive
  • Plakias Beach
    9 min drive
  • Kalypso Breakfast & Restoran
    1 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    110 min drive

Room options

View all photos for Classic Family Bungalow with Sea View

Classic Family Bungalow with Sea View | In-room safe, desk, bed sheets

Classic Family Bungalow with Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Certified Diving & Stay Package (Superior Bungalow with Sea View)

Certified Diving & Stay Package (Superior Bungalow with Sea View) | In-room safe, desk, bed sheets

Certified Diving & Stay Package (Superior Bungalow with Sea View)

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Bungalow with Sea View

In-room safe, desk, bed sheets

Superior Bungalow with Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Thalassotherapy & Stay Package (Superior Bungalow with Sea View)

In-room safe, desk, bed sheets

Thalassotherapy & Stay Package (Superior Bungalow with Sea View)

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Bungalow

In-room safe, desk, bed sheets

Standard Bungalow

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Yoga & Stay Package (Superior Bungalow with Sea View)

Yoga & Stay Package (Superior Bungalow with Sea View) | Yoga

Yoga & Stay Package (Superior Bungalow with Sea View)

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Bungalow with Sea View

In-room safe, desk, bed sheets

Classic Bungalow with Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Scuba Diving Discover & Stay Package (Superior Bungalow with Sea View)

Scuba Diving Discover & Stay Package (Superior Bungalow with Sea View) | Boating

Scuba Diving Discover & Stay Package (Superior Bungalow with Sea View)

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Family Bungalow with Sea View

Superior Family Bungalow with Sea View | In-room safe, desk, bed sheets

Superior Family Bungalow with Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Plakias

Located in Agios Vasileios, Kalypso Cretan Village Resort and Spa is on the waterfront, within a 10-minute drive of Damnóni Beach and Plakias Beach. .This beach hotel is 3.1 mi (5 km) from Ammoudaki Beach and 3.1 mi (5 km) from Skínos.

What's nearby

  • Damnóni Beach - 8 min drive
  • Plakias Beach - 9 min drive
  • Ammoudaki Beach - 13 min drive
  • Skinaria Beach - 17 min drive
  • Preveli Beach - 22 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 110 min drive

Restaurants

  • ‪Hapimag Restaurant Poseidon - ‬9 min drive
  • ‪Paligremnos Beach Bar - ‬9 min drive
  • ‪Sifis - ‬9 min drive
  • ‪Taverna Medousa - ‬9 min drive
  • ‪Damnoni Taverna - ‬9 min drive

About this property

Kalypso Cretan Village Resort and Spa

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..#All-inclusive room rates at Kalypso Cretan Village Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 3.00 per accommodation, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for wired Internet in public areas: EUR 3 (for 6 hours, rates may vary) Airport shuttle fee: EUR 55 per person (one way) Airport shuttle fee per child: EUR 0.00 (one-way), (up to 2 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Diners Club, and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 5:30 AM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, an arcade/game room, and shopping on site. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Greek cuisine at Main Restaurant Buffet, one of the hotel's 2 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Main Restaurant Buffet - This restaurant specializes in Greek cuisine and serves lunch and dinner.
A la Carte Restaurant - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Levante Pool Bar - Onsite bar. Open daily.
El Baba Beach Bar - Onsite bar. Open daily.
Main Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Kalypso Cretan Village Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • A la Carte Restaurant
  • El Baba Beach Bar
  • Levante Pool Bar
  • Main Bar
  • Main Restaurant Buffet

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Table tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body treatments
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1042Κ032A0185600

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Kalypso Cretan Village
Kalypso Cretan Village Agios Vasileios
Kalypso Cretan Village Resort
Kalypso Cretan Village Resort Agios Vasileios
Kalypso Resort
Kalypso Cretan Village Resort Spa
Kalypso Cretan ge Agios Vasil

Kalypso Cretan Village Resort and Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 140 reviews" "
Rating 8 - Good. 58 out of 140 reviews" "
Rating 6 - Okay. 31 out of 140 reviews" "
Rating 4 - Poor. 17 out of 140 reviews" "
Rating 2 - Terrible. 15 out of 140 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert, Etobicoke

Stayed 4 nights in Sep 2024

6/10 Okay

Breanna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The photos are VERY misleading. The beach on the property was beautiful. Friendliness was a mixed experience-1-2 very nice, most ambivalent/neutral, one unpleasant type of situation. 2 pools were open; they had lots of green algae growing on the walls. Rooms were extremely dated, but clean enough. The beds were HARD AS ROCKS. The literal hardest mattress I have ever slept on. There was a mini fridge. Nothing to make coffee or tea in the room. Water is 1 euro. It’s a drive to get there. Food was ok. We were on our honeymoon, with plans to go hike the Sumerian gorge the next day, but rerouted to the Kalypso due to its proximity to where we were, because of heavy rains in a sudden storm we got caught in. Roads were unsafe, and it was a place to go for a night while the storm passed. Thankfully we were only there for an afternoon and morning. It would have been a depressing trip if we’d had to stay multiple nights. We’re honestly confused by the positive reviews…
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, quiet location.
I had a lovely stay here and would come again. I will say that while the property is clean and the staff take care of it, it does need a little lick of paint here and there but overall it is a beautiful location and a true place to relax and recoup. I was disappointed that there wasn't yoga classes as posted, but I was able to book a private class with a teacher, who was great. Booked with their masseuse a few times as she was WONDERFUL (Rose if I remember rightly) Handy swimming pool right outside my room (salt). And a little general store on site which after realizing that Plakias is a 15min drive away, was good to have on hand. Scuba diving in the cove was gorgeous and there was a little spot you could jump straight into the ocean near the main pool. The cove is not the beach however, the walk to the beach is about 20 minutes and up some very steep stairs. The view is amazing, but I'd recommend wearing solid walking shoes as there is loose gravel/rocks and the drop to the ocean is sheer. The entertainment was mediocre to be honest, and the location would benefit from a karaoke night in my opinion. All-inclusive does not include all drinks, beer and wine only. But the food was decent enough to not bother going into the town except for a treat. Great nudist beach nearby in Plakias, with regular beach down the road. Lovely little town.
Stayed 11 nights in Sep 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This must have been an amazing all inclusive resort in the 1950s which appears to be the last time it was repaired. Still has great amenities like pools, scuba, food, yoga and entertainment but the rooms and facilities are pretty rundown and outdated. Still a good deal for the all inclusive stuff available if you can overlook that.
Stayed 1 night in Aug 2024

8/10 Good

Elias

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Harlee

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and outside space are lovely at its very picturesque but the room was very dated and the bathroom was in poor condition with glass slats missing. The air-conditioning is old and struggled to cool the size of room. The shampoo and shower gel dispenser was broken when i contacted reception the receptionist was unhelpful. People smoke everywhere and even an employee who has a room in a no smoking area thinks it ok with children around.
Stayed 2 nights in Aug 2023

6/10 Okay

Aliaksandr

Stayed 4 nights in Jul 2022

6/10 Okay

Jerry

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room : 0 cleanliness i had the bungalow room , it was dust everywhere , mini bar looks like it was never clean for years to be honest , the bathroom was quiet okay. Restaurant : the quality of the foods was really poor , there was flies everywhere , you couldn’t identify what was what because there was no sign or no identification. Spa : it was a let down when we walk to the spa to spa table was disgusting, there was no privacy at all my it’s across of the gym , i don’t know should be calm a gym at all , it’s completely empty. Bar : it’s quiet okay they have a good selection of drinks , definitely enjoy it Overall this place have so much potential to be great , the views is amazing , they really have to step up ! the pool is amazing , the bathroom pool not at all they should have someone 24/7 there to keep it cleaning it. The staff is very friendly and helpful they help and told where i should go eat outside of the resort …… they shouldn’t call this place a resort because they have only 1 restaurants beside the view they have nothing to offer lol
Stayed 2 nights in Jul 2022

10/10 Excellent

Balint

Paradise
Stayed 3 nights in Jun 2022

8/10 Good

JOHN

Stayed 2 nights in Aug 2021

6/10 Okay

David

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful setting.. average rooms.. poor service
Lovely setting with its own private cove perfect for snorkeling and swimming. Stunning to look at! Rooms are average. Whole place needs a bit of an upgrade.. front desk lady was rude and not helpful at all.. Buffet breakfast is very good, but they seem short staffed so get there early to eat, avoid the crowd and the shortages of certain things. 1 swimming pool is closed, the ‘gym’ is a treadmill, a couple dumbbells and a pull up bar that is falling off the wall (dangerous). $10 to rent an umbrella and 2 sunbeds at the cove.
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2019

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Kalypso village is amazing hotel with friendly staff and very unique location! All staff- from cleaning ladies to general manager are lovely and always willing to assist. I never been to the hotel that from first moment you feel like home and all staff like your friends! You can find other nice hotels on the coast but The hospitality that we experienced at Kalypso is something special! We are wishing you all successful season and can’t wait to visit you again! Thank you for a lovely holiday
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of Kalypso and its Pirate Fjord are just splendid! Great food, clean rooms and good WiFi. We will come back for sure.
Stayed 1 night in Oct 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Kalypso, Plakias
Our stay at Kalypso in October 2018, was very good. We really used the hotel as a base for the local area, you need to be aware that it is not in walking distance from Plakias and about 40 minutes walk from the nearest beaches, so a hire car is essential. Plakias is 8 Euro each way in a taxi. We had an initial problem in that due to a recent storm, the hotel was overbooked. This resulted in us being allocated a poor standard room for a night. This was rectified the next day. The initial receptionist was helpful, but just showed us the room without telling us why it was so bed, resulting in our request to be upgraded to what we had booked. All other staff in the hotel were very good and friendly. Our new room was great, cleaned daily, with a sea view and a balcony. The bed was comfortable. We did not use the pools, but swam a few mornings in the lagoon area, which again was good. I cannot comment on the hotel entertainment. I would not use the hotel again, due to the need for taxis if you are to have a drink in one of the local village restaurants as 16 Euro is a big increase on a 30 to 50 Euro meal.
Stayed 7 nights in Oct 2018

4/10 Poor

Daniel, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, pool and views. No wifi in rooms, only intermittent in common areas. Warned by staff that water is not drinkable and should use bottled. TV in room was 12 inches and seemed like salvaged from hospital rooms 15-20 years ago..To get to spa/gym, needed to climb up 200 steps up muntain. Staff were not friendly or very helpful. If driving, if you miss a small sign, you will get lost and the gps will not help since roads are un-named. VERY dark and winding roads to facility.
Stayed 5 nights in Sep 2018

2/10 Terrible

John, crete

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but old hotel.need repair
Very dirty pool. The food was ok. Room not so dirty.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. The girls on reception desk were particularly helpful to me on several occasions. Hard workers. Nice breakfasts. 3 separate Swimming Pools so you could still swim even if some guests had turned the main pool into a noisy Water Polo pitch most of the day. Nearby Plakias not too touristy, but offers just enough to wander around a couple of nights. 10-12 Taverners, 10 -12 other shops. Nice beaches. We did the walk from hotel to Plakias beach. Not an hour, more like 90 minutes and quite testing. Need to be fit. We were wearing just sandals and shorts, but some people coming the opposite way were geared up with what looked like Mountaineering sticks and clothing. Didn't see any snakes, spiders or scorpions.
Stayed 7 nights in Jun 2018

8/10 Good

George, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, excellent pools, spacious rooms
For the time it takes to drive to it (1h30m on not the best roads from Chania airport...) it certainly delivers once you arrive there! Go for the all-inclusive option if you're provided with the option, you will not regret it. We were on "full breakfast and full dinner" where we did expect to also get a free alcoholic drink, apparently not included. The views are stunning. Don't restrict yourself to staying by the (3) pools. There's lots to see around, the hotel grounds are immense! Staff (reception, bar, cleaning) are lovely and (mostly) helpful.
Stayed 6 nights in Sep 2017

10/10 Excellent

Amanda , Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful location of the hotel!
The hotel is in a very pretty place, with no other hotels nearby, which means that the stay is peaceful, calm and without any traffic noise. No sunbed booking as there are enough of them for everyone and an amazing view when having dinner or breakfast. Highly recommended!

6/10 Okay

Jade

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location not so great rooms.
This hotel is well worth a visit for a short amount of time. Before you set of I would advise researching the journey. The roads aren't the best and sometimes get extremely narrow. However, on arrival you will be impressed with your surroundings. There is plenty of room for parking cars and you are greeted with some fabulous views. When I'm reception the staff are friendly and informative. The wifi is only accessible in reception and isn't great. The swimming pools are in good condition and offer some good views too. There is also an area where you can get into the sea! Bringing a snorkel along is advisable and there is plenty of opportunity to explore. For those more active there are some great walks and activities put on by the hotel. Where this hotel falls short is their accommodation. The rooms are clean and spacious but very dated. The bathroom and kitchen area was in need of some major TLC! The tv is also very dated and barely works. If spending anytime in the room then bring along your own entertainment. The restaurant is also very basic. They offer a buffer for breakfast and dinner but the quality of food wasn't the best. Although there was lots to choose from if you have a choice I would venture into a different town/ village. The bar area was good and offered a wide selection of drinks which were very reasonably priced. Overall, we felt this was a good short stay and would come back if in the area.

10/10 Excellent

Therese, sunshine coast australia

Liked: Cleanliness, staff & service
Relaxing place , great food
Nice spot to stay , stunning view, need car to get to shops

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Avoid
Our room was absolutely awful nothing like the pictures, the scenery and pools were very beautiful but the whole experience was ruined by the state of cleanliness of our room. Told the hotel staff about our problems no one was willing to help. There was a dumped trolley with rubbish in it outside our room too which was very displeasing for the eye.