2/10 Terrible
David
Business traveler
Aug 25, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
"**WARNING: DO NOT STAY HERE**. This place is a complete scam. The room was NOTHING like the photos online.
Starting from the moment you enter the foyer and are greeted with the smell, a mixture of old take away and rubbish, the manager a disheveled unkempt individual with less hospitality skills than that of a 30’s hospital matron, who explains to us that the room we booked was not what was available due to cleaning that day and the dampness associated, who then informs us “if you don’t like the room we have for you we can always move you tomorrow”.
We are then greeted by furniture and bedding, covering the fire extinguishers in the hallway with the smell of damp throughout and dirty laundry piled in a corner.
We move into our “apartment to find 5 beds throughout the two rooms and the only bathroom within the bedroom of the apartment, without any windows. The other room housing one bed and two fold outs with no blankets or doonas, lighting not working, windows in the main room that don’t open nor the blinds, so you’re in darkness throughout the day. Make a cup of coffee? nope! No cups, plates, cutlery etc, no coffee/tea etc, no tea towels/cloths to clean and mould and damaged internals of the cupboards. Uncomfortable beds and don’t get me started on the bathroom. All up we were booked in for 4 nights and left the next morning. Do yourself a favour, STAY AWAY and enjoy your trip instead of having to find alternative accommodation at last minute. STILL AWAITING A REFUND!
David
Stayed 4 nights in Aug 2024