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CheapTickets Verified Reviews
2.7 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 King Bed, Balcony, Bay View
356 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View
285 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Senior Suite, 1 King Bed, Jetted Tub
867 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Balcony, Partial Ocean View
655 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View
Room with view
2510 square feet
1 King Bed and 2 Double Beds
Room sleeps 4 guests
Select dates to see price
Junior Suite, 2 Double Beds, Balcony, Partial Ocean View
444 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, Balcony, Partial Ocean View
285 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachside hotel to enjoy 4 outdoor swimming pools and sand beach

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
24-hour front desk

A stay at HS HOTSSON Hotel Acapulco places you in the heart of Acapulco, within a 5-minute walk of Plaza Bahia and Diana Galleries Mall. This beach hotel is 0.4 mi (0.6 km) from Diana the Huntress and 0.4 mi (0.7 km) from Playa El Morro.

Make yourself at home in one of the 506 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at NUDE AT THE BEACH, one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Acapulco? This hotel has 9483 square feet (881 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at HS HOTSSON Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at HS HOTSSON Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

HS HOTSSON Hotel Acapulco features 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 9483 square feet (881 square meters) include conference space. This beach hotel also offers a terrace, tour/ticket assistance, and concierge services. Guests can use the outdoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HS HOTSSON Hotel Acapulco is a smoke-free property.

  • Express check-in
  • Number of outdoor pools - 4
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Internet access in public areas - high speed
  • Access to nearby outdoor pool
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1982
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 881
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 9483
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 506
  • 24-hour fitness facilities
  • Carport
  • Number of floors - 28
  • Number of buildings/towers - 1
  • Wedding services
  • Off-street parking

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

HS HOTSSON Hotel Acapulco offers 506 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • High-speed internet access
  • Room service
  • Wireless internet access
  • Internet access (surcharge)
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

NUDE AT THE BEACH - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Los Caracoles - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Pagliacci - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

LOS ARCOS - Overlooking the ocean, this theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at 6 AM

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and drink are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 199 for children
  • Self parking fee: MXN 150 per night
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gran Plaza Acapulco
  • HS HOTSSON Smart Acapulco Hotel
  • Crowne Plaza Hotel Acapulco
  • HS HOTSSON Smart Hotel
  • Crowne Plaza Acapulco Hotel Acapulco
  • HS HOTSSON Smart

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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