10/10 Excellent
Jessica
Aug 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little place..
Upon arrival I was greated warmly by a staff member. We had a quick, pleasent exchange while she pulled up my reservation in the system, verified my ID, & took my credit card information.
The staff member was able to give clear directions to the location where I was headed for my photo shoot & when asked, suggested driving to Aberdeen for dinner & a supply run rather than staying in town - more options & better prices
She told me about the free breakfast & reassured me to call the front desk if I needed anything at all.
My room was assigned by the computer - no mention was made about the note I put in with my reservation asking for a ground floor room as I am disabled with damage to my spinal cord sheath & to multiple nerve roots making stairs very problematic. luckily they have an elevator and the room assigned to me, while on the 3rd floor was the very first room off the elevator - which actually meant I got a better location than I would have if placed on the first floor.
The entryway, lobby, breakfast bar, were all neat, clean & had a organized appearance. I mean the stainless steel elevator doors had minimal smudges to reinforce the impression of "clean" (iykyk)
In the room - the bed was firm without being a rock. 3 pillows, each a different firmness - so most people would find at least one to work for them.
no conditioner - not even a 2 in 1 shampoo, which is a huge issue. also no fridge. Also - I know single use is cleaner - but everything was plastic
Jessica
Stayed 1 night in Aug 2024