4/10 Poor
Ellen
Traveled with family
Sep 27, 2024
Liked: Staff & service
Disliked: Cleanliness
First there was no elevator so had to carry my bag up to the 3rd floor. This room was so small the door couldn’t open fully as it hit the bed which was against the opposite wall already. There was no room for my suitcase except on the bed. The shower was small but adequate in size, but the water was non-stop hot/cold, hot/cold. The walls in the room were not clean. The room was small enough that there wasnt a window, so no secondary escape in case of a fire. The garbage can lid hinge was broken so I had to lift the lid off each time I used it. The toilet seat was loose and wobbled around with each use. There was a TV and a little coffee cupboard attached to the wall, but only one plug so if you wanted a hot drink the TV had to be unplugged. The room was a bit too warm but no way to get extra ventilation except to open the door. Not really convenient during the night. For the good points, the bed was comfortable, and only staff I saw was at check in and she was very pleasant. I did chose a small room because of the cost and it was only one night, but I wasn’t expecting Harry Potters closet. The ad picture did not reflect the room
Ellen
Stayed 1 night in Sep 2024
