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 San Cristóbal de las Casas •1 Room
 San Cristóbal de las Casas • 1 Room
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Hotel Sombra del Agua

3.5 out of 5.0
Calle 1, De Marzo 15, San Cristóbal de las Casas, CHIS 1-844-700-1007
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3.5 of 5 guest rating
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Parking
Wifi
Smoke Free
24/7 Desk
Multilingual
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Get an overview of this hotel
Colonial San Cristóbal de las Casas hotel in Zona Centro with full-service spa

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

A stay at Hotel Sombra del Agua places you in the heart of San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and 3 minutes by foot from San Cristóbal de las Casas Cathedral. This spa hotel is 0.3 mi (0.5 km) from Regional Costume Museum and 0.3 mi (0.5 km) from Plaza 31 de Marzo.

Stay in one of 78 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages Spoken

  • English

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Hotel Sombra del Agua

Calle 1, De Marzo 15, San Cristobal de las Casas, CHIS 29200

Hotel Amenities

Hotel Amenities

Hotel Sombra del Agua features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Colonial hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Sombra del Agua is a smoke-free property.

  • Number of bars/lounges - 1
  • Full-service spa
  • Internet access in public areas - surcharge
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Tours/ticket assistance
  • Year Built - 1907
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Distance from property (ft) 262
  • Number of meeting rooms - 1
  • Luggage storage
  • Distance from property (meters) 80
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Parking (limited spaces)
  • Total number of rooms - 78
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel Sombra del Agua offers 78 accommodations with safes and hair dryers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Dial-up internet access
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Premium TV channels
  • Internet access (surcharge)
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Egyptian-cotton sheets
  • Individually furnished
  • TV size measurement: inch
  • Heating
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Hotel Sombra del Agua has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn San Cristobal-Espanol
  • Holiday Inn San Cristobal-Espanol Hotel
  • Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
  • Hotel Sombra del Agua Hotel
  • Hotel Sombra del Agua San Cristóbal de las Casas
  • Hotel Sombra del Agua Hotel San Cristóbal de las Casas

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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