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CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Grand Suite, 1 King Bed (Grand Chamber King Suite)
Room with view
477 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 King Bed, View (Sky Chamber King Empire View)
Room with view
283 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)
Room with view
480 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds (Chamber 2 Double Beds)
335 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Chamber King)
270 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Suite, City View (Sky Grand Chamber Suite - City View)
Room with view
555 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Suite (Sky Grand Chamber Suite Empire Views)
Room with view
630 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Penthouse, Multiple Beds (Penthouse King Suite)
Room with view
1678 square feet
2 King Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)
Room with view
323 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Accessible (Chamber King ADA)
322 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)
393 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)
Room with view
580 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)
Room with view
335 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, City View (Sky Chamber City View)
Room with view
270 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Multiple Beds (Richard's Flat King Suite)
Room with view
2799 square feet
2 King Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)
Room with view
393 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury New York hotel in Manhattan with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
Business center
Smoke-free property
24-hour front desk

With a stay at Virgin Hotels New York City, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Garden. This luxury hotel is 1 mi (1.6 km) from Broadway and 1 mi (1.6 km) from Times Square.

Make yourself at home in one of the 463 guestrooms featuring minibars and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Grab a bite at Everdene, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events.

Languages Spoken

  • English

Show all languages

Virgin Hotels New York City

1227 Broadway, New York, NY 10001

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Virgin Hotels New York City features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces. This luxury hotel also offers spa services, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Virgin Hotels New York City is a smoke-free property.

  • Couples/private dining
  • Coworking spaces
  • Front entrance ramp
  • Registration desk height (inches) - 36
  • Registration desk height (centimeters) - 92
  • Elevator
  • Elevator door width (inches) - 50
  • Number of bars/lounges - 3
  • Elevator door width (centimeters) - 127
  • Number of poolside bars - 1
  • Full-service spa
  • Stairwell handrail height (inches) - 36
  • Stairwell handrail height (centimeters) - 92
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Food and water bowls
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 8
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Fully fenced
  • Snack bar/deli
  • Banquet hall
  • Total number of rooms - 463
  • 24-hour fitness facilities
  • No accessible shuttle
  • Number of accessible parking spaces 1

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Spanish
  • Korean
  • Afrikaans
  • Arabic
  • Filipino
  • Greek
  • Hindi
  • Slovenian
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Parking

Valet parking (surcharge)

Room Amenities

Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Hulu
  • Streaming services
  • Laptop-friendly workspace
  • Braille signage
  • Closed captioned TV
  • Wardrobe or closet
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Mobile key entry
  • Desk chair

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Everdene - Onsite fine-dining restaurant.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Spa Services

Exhale Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 109 per accommodation, per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

Guest will receive an email before arrival 24 hours

Carbon monoxide detector

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Virgin Hotels York City York
  • Virgin Hotels New York City Hotel
  • Virgin Hotels New York City New York
  • Virgin Hotels New York City Hotel New York

We should mention

The seasonal pool will be open from May to September.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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