Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Traditional Room, 2 Queen Beds
300 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Traditional Room, 1 King Bed
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Room, 2 Queen Beds
300 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, City View
450 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, City View
450 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Traditional Room, 1 King Bed (Mobility Accessible, Tub)
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale suburban hotel near St. Johns Town Center

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business center
Laundry facilities

With a stay at Sheraton Jacksonville Hotel in Jacksonville (Southside), you'll be a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida. This upscale hotel is 9.5 mi (15.3 km) from EverBank Stadium and 14.5 mi (23.4 km) from Jacksonville Cruise Terminal.

Make yourself at home in one of the 159 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Grab a bite at Bold City Grill, a family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Jacksonville? This hotel has 9047 square feet (840 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Sheraton Jacksonville Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 9047 square feet (840 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. An area shuttle within 3 mi and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Sheraton Jacksonville Hotel has designated areas for smoking.

  • Express check-in
  • Number of indoor pools - 1
  • Free shopping center shuttle
  • Water dispenser
  • Rooftop garden
  • Elevator
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • Conference space size (meters) - 840
  • Number of meeting rooms - 5
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 159
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Firepit
  • Conference space
  • Tours/ticket assistance
  • Year Built - 2008
  • Electric car charging station
  • Free WiFi
  • Vegetable garden
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free area shuttle
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 9047
  • Fully fenced
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • German
  • Spanish

Parking

Free self parking

Room Amenities

Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium TV channels
  • Microwave (on request)
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Free wired internet
  • First-run movies
  • Pillowtop mattress
  • TV size: 42
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
  • Wardrobe or closet
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Bold City Grill - Overlooking the garden, this family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 3 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Service animals welcome

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Staff does not wear personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 18

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 to 17.00 per person
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Jacksonville Sheraton
  • Jacksonville Sheraton Hotel
  • Sheraton Hotel Jacksonville
  • Sheraton Jacksonville
  • Sheraton Jacksonville Hotel
  • Quality Suites Oceanfront Hotel Jacksonville Beach
  • Sheraton Jacksonville Hotel Jacksonville
  • Jacksonville Sheraton
  • Sheraton Jacksonville
  • Sheraton Jacksonville Hotel Hotel
  • Sheraton Jacksonville Hotel Jacksonville
  • Sheraton Jacksonville Hotel Hotel Jacksonville

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?